This happens because a fingerprint has already been set up using the Windows Sign-in options. All of the device drivers and security applications designed and approved for the original configuration of your notebook are available on the HP Drivers and Downloads support web site. Modify your browser’s settings to allow Javascript to execute. Please try again shortly. For security, you are prompted for a password, or a good fingerprint scan, before it adds or removes a fingerprint. The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems. The SimplePass icon is displayed on the start screen but SimplePass does not open when the icon is clicked.

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Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista Many applications and web sites use unique user names and passwords to protect personal identity and data. Use your browser to navigate to a secure web site logon page. The access manager software is designed to work on specific models and operating systems.

See your browser’s documentation for specific instructions. Updating the fingerprint reader software The fingerprint reader software usually referred to as the access commpaq software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.

This allows other hardware and software to support the fingerprint reader.

Starting the fingerprint reader for the first time in Windows 7 or Vista When you open HP SimplePass Identification Protection the first time, the program prompts you step-by-step through the fingerprint enrollment process. When searching for drivers and software, you must use the specific product number of your computer. To verify your identity, either scan your fingerprint or click Cancel and enter the required information using the keyboard.


If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver.

Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. HP Fingerprint Reader Software.

HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support

Note the version number and date. Right-click the device, and then select Properties. Enrolling your fingerprints in SimplePass You enroll your fingerprints by scanning each finger multiple times so the program n6320 capture a consistent image of your finger. Update the fingerprint reader software.

HP Compaq nx6320 Notebook PC – Removing and Replacing the Keyboard

You can get the latest version from the Microsoft Store. Do not use a paper towel because the paper may scratch the surface of the sensor. Find new device drivers if you changed operating systems.

Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on co,paq off. If the fingerprint scan is recognized, a list of all the registered accounts displays in the Password Manager.

Hp compaq nx fingerprint sensor driver commit error

Click here for instructions on removing the seneor. You need to update it for the original configuration of your notebook on the HP support website. HP Biometric Fingerprint Sensor If the access manager software available on the web site is newer than the version installed on your notebook, download and install it.


Use the table below to determine which access manager software was available at the time the computer was purchased. If changing the setting makes very little difference and you are still having problems with the logon, you may want to delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, angle, and pressure.

Registering or managing a secure logon account with SimplePass in Windows 7 or Vista. To download the proper driver, first choose your operating system, then find your device name and click the download button. The parent, as the administrator, has access to all files.

Tips on HP SimplePass fingerprint reader, by Digital Persona, to make it easy to logon to secure applications and web sites. Installing or updating required software for SimplePass The fingerprint reader drivers and the security applications are designed to work on specific models and operating systems.

Update the device driver. The Virtual Agent is currently unavailable. Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista. You can register a new fingerprint or web site at any time.